Is your Service Advisor able to estimate in minutes, no matter the car or service type?

In a world where customers expect instant answers, your Service Advisor’s ability to generate fast, accurate estimates can make or break the service experience. Whether it’s a compact hatchback, a luxury sedan, or a commercial vehicle, the customer wants one thing – a precise quote, and fast.

The real challenge: multi-brand, multi-service estimation

Every vehicle brand and model comes with its own unique set of parts, service requirements, and labor considerations. Now, factor in the wide range of services from basic oil changes to complex transmission rebuilds and it becomes clear why manual estimation often falls short.

In India alone, there are over 30 car brands and more than 30,000 variants. Each vehicle requires hundreds of potential services, demanding an extensive labor catalog. Most multi-brand workshop Service Advisors come from one or two OEM dealerships, meaning their expertise is often limited to a handful of makes. Expecting them to have deep knowledge of thousands of parts and service pricing across all brands is unrealistic.

And here’s the real issue – customers don’t care about the complexity behind the scenes. They expect transparency, convenience, and speed. If a Service Advisor struggles with estimates or lacks confidence, customers quickly perceive a lack of expertise, leading to trust issues with the workshop itself.

The Service Advisor is the face of your repair business. Without the right tools, they’re left guessing. With the right tools, they can deliver accurate estimates, build trust, and enhance customer experience.

So, can your team confidently estimate costs for any vehicle that drives into your workshop?

Why fast estimates matter more than ever

Every minute lost on estimation increases friction across your entire workflow:

• Customers grow impatient and may walk away
• Technicians start late, affecting workshop throughput
• Mistakes lead to revenue leakages and rework

Manual estimates also mean variable pricing, miscommunication, and poor customer experience. In contrast, workshops using smart garage software experience higher trust, faster approvals, and improved job flow.

The solution: one platform, all vehicles, any service

Autorox enables Service Advisors to deliver consistent, professional estimates – regardless of vehicle type or service complexity. With Autorox, you can:

• Instantly fetch vehicle-specific parts and labor data
• Access standardized service packages across brands
• Auto-calculate labor times and pricing, including taxes
• Share estimates digitally for real-time customer approval
• Handle updates, additions, and changes on the go

In most workshops, the more complex the repair, the longer it takes for a Service Advisor to respond. With the right software tools, it doesn’t matter whether it’s a Japanese hatchback or a German SUV – your team can estimate confidently in minutes, not hours or days as is usually the case.

Beyond estimation: powering workshop efficiency

Fast estimates are just the start. With Autorox, you also:

• Reduce estimation errors and improve billing accuracy
• Increase technician productivity with quicker job assignment
• Keep your inventory aligned with real-time service needs
• Drive higher margins with transparent pricing models

Improvement can be reasonably expected in two key metrics:

1. Turnaround Time (TAT) for estimates: Manual estimation can take 3-6 hours or more. The right software can reduce this to under 10 minutes, improving speed and customer experience.

    

2. First-Time estimate Accuracy: Traditional estimates have a 30-40% variance from final invoices. With automation, this drops to less than 5%, ensuring transparency and trust with the customer

Proof in performance

Workshops using Autorox have reported:

• 30% reduction in job card initiation time
• 25% decrease in manual estimation errors
• 20% improvement in customer retention and satisfaction

The modern expectation

Digital-first consumers demand digital-first service. If your Service Advisors can’t deliver quick, tailored estimates across vehicle types, your workshop risks losing both relevance and revenue.

Autorox ensures they can – with ease.

AI-Powered Intelligence Built In

Autorox Garage Software is powered by advanced AI that takes estimation and workshop efficiency to the next level. The system learns from real-time data, vehicle history, and service trends to deliver smarter, faster, and more accurate estimates. It intelligently helps Service Advisors identify Parts & Labour based on customer complaints so your Service Advisors can focus on delivering exceptional service.

Get ready to accelerate

If your current process still depends on guesswork or outdated systems, now is the time to act. Equip your Service Advisors with a tool that adapts to any vehicle, any service, and every customer expectation.

Want to see how Autorox can transform your estimation process? Contact us to learn more and put your workshop ahead of the curve.