In auto repairs, time matters. For garage owners, especially in multi-brand service centers, one persistent challenge is accurately identifying the right spare parts for a wide variety of vehicle makes and models. Getting it wrong means delays, unhappy customers, and dented profitability. But what if this entire process could be made seamless, accurate, and even automated? … Read More
Monthly Archives: April 2025
Is your customer informed about repair status? How real-time updates can boost loyalty and garage profits
In today’s fast-paced world, real-time information is no longer a luxury—it’s an expectation. Just as customers expect updates while ordering food, booking a cab, or receiving packages, the same expectation now applies to car repairs. Garage owners who understand and act on this demand can transform their business operations, build stronger customer loyalty, and drive profitability. … Read More
Why every garage needs a properly documented repair order?
In automotive repair, chaos can easily creep in especially when repair processes are not documented properly. For garage owners, workshop managers, and fleet operators, one small oversight in a repair order can lead to significant delays, misunderstandings with customers, and even financial losses. At the heart of streamlined operations lies one critical document: the Repair Order. … Read More
Is your Service Advisor able to estimate in minutes, no matter the car or service type?
In a world where customers expect instant answers, your Service Advisor’s ability to generate fast, accurate estimates can make or break the service experience. Whether it’s a compact hatchback, a luxury sedan, or a commercial vehicle, the customer wants one thing – a precise quote, and fast. … Read More